Privacy Policy

Information provided to us

When you contact us or submit an order request, you may provide your name, email address, business or creator name, package selection, and project instructions or materials. We may also receive order IDs, payment status and payer contact details from the payment processor when a transaction is made.

How it is used

We use this information to respond to inquiries, prepare quotes, identify and fulfill orders, support revisions, address payment or delivery problems, prevent duplicate or fraudulent transactions, and maintain business records where required.

Payment processing

When PayPal checkout is available, PayPal processes payments through its own services and privacy practices. Our order system may retain payment references and verification status, but customers should not send card numbers or banking passwords through our inquiry form or email.

Providers and location

Website hosting, database storage, payment processing, and email services may involve providers that process information outside Ontario or Canada. Please review the applicable provider privacy notices when using those services.

Retention and inquiries

Order and inquiry records may be retained as needed for fulfillment, support, dispute handling, security, and legal or accounting obligations. To ask about information you provided or request a correction or deletion, contact us. Certain records may need to be retained for legitimate or legal reasons.

Contact

Email eleazarcariaga92@gmail.com with the subject “Privacy Inquiry.” Do not include sensitive financial credentials.

Updates

This policy may be revised as our services change. The date above identifies the current published version. Your applicable privacy rights are not limited by this page.